Remedi is a payment plan provider that enables patients to receive services immediately and pay over time. As the service provider, you don’t have to worry about collecting payment from patients because Remedi assumes the risk after the sale is completed. You’ll receive your payment upfront.

Remedi offers payment flexibility to your patients through a buy now, pay later system. Our user-friendly technology allows for transactions to be processed in under a minute. With a customer-centric approach and a seamless checkout process, Remedi is a powerful tool for you to increase sales and improve patient retention.

As a practice, it is important to provide quality services to your patients in a timely manner. In this context, timely means providing services on the same day, unless otherwise agreed with the patient. If the service is not successfully delivered, you will be required to refund the purchase. Any issues relating to specific transactions will be dealt with directly by the practice and Remedi will direct patients to the practice for resolution.

No. You, as the practice, are not responsible for the repayment of your patients’ contracts. We take on the credit risk of every contract initiated through Remedi.

At setup, we will collect your bank account number and routing number so that we can electronically deposit funds into your account. After a transaction is successfully completed, we will transfer the full amount of the purchase (less a practice fee) into your account.

Depending on your bank and when the transaction is completed, proceeds from the sale should arrive into your account no later than 3 business days after the transaction (if not sooner).

We advise you to invoice transactions as you typically would. Instead of accepting cash, credit or other payment, simply use Remedi to fulfill the payment of the service(s). Transaction amounts should be inclusive of any applicable sales tax associated with each transaction.